You can proceed with any transactions immediately.
In the case where the photos of your ID or selfie was invalid, or of poor quality (defocused, glare imperfections or unreadable), more processing time is needed to verify your KYC application.
Please contact our customer support at [email protected] for further assistance.
Kindly follow the verification steps listed in our KYC Guide. Please do check if your country is eligible to participate in KYC verification or you may contact our customer support at [email protected] for further assistance.